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The cost of switching tasks is exponential when left unchecked. And in our BI diagnostics and analytics experience, most businesses leave this unchecked. What do we mean by switching cost? In short: the cost of switching (mentally, physically, emotionally even) from...

“The commander in the field is always right and the rear echelon is wrong, unless proved otherwise." - Colin Powell If you’re a business leader, you would never design an output from your company without knowing what the customer or end-user wants. That’s running the...

Quiet quitting is not new. It’s been studied for decades, just under other names, like neglect, burnout, engagement, coasting, and more.  It is, however, newly packaged by Gen Z (and some Gen Y) along with “Act your wage,” which should tell leaders something: The...

No.  First of all, if you want the plain numbers, we can direct you to data on engagement, trust, turnover, and you can find more from any credible researcher you like. You’ll see that the numbers in 2020, 2021, and now, are as concerning as they sound. Engagement...

Sometimes we like to be storytellers here at MashTank, and other times we just want to drill down to the facts off the bat. We are a data-driven business, after all. This time, let’s jump straight into the numbers that business leaders are eager to learn:  Employee...

In our last article, we discussed the importance of building trust in business team settings. One of the core tenants of this is that the employees trust their direct leader to:  care about them  be competent and proactive in meeting their needs  But there’s another...

When business leaders hear that “trust is important,” few disagree. That’s quite an easy statement – sure, makes sense, trust is important. One might think that this means leaders need to trust their employees to do their jobs well (to not display doubt by doing...

* This article by MashTank's founder, Michael White, originally appeared in Forbes. People are quitting their jobs in droves. This isn’t new information in 2022. We’ve all seen some version of the numbers on the “Great Resignation.” You have also seen that this isn’t...